Privacy Policy

Valident Ltd is registered with the Data Protection Registrar (Number ZB743517) and the Data Controller is Alex Wood who can be contacted via e-mail info@valident.co.uk. The Company is committed to upholding the eight Data Protection Principles of excellent information handling practice published by the Information Commissioners Office (ICO).

Valident Ltd provides the Valident encrypted e-messaging service for dental practices in the UK www.valident.co.uk

The contracted internet service providers (ISP’s) are Stablepoint Ltd who use ISO27001 certificated data servers domiciled in London, UK, Zonkey Solutions Ltd who supply IT consultancy services and Cobweb Ltd an ISO 9001 certificated Company who supply ISO 27001 accredited e-mail services.

The Valident service provides dental practice websites with specially designed secure vForms enabling patients and website visitors to communicate online within an encrypted environment.

Valident Ltd guarantees the protection of personal information submitted electronically via the Valident vForm service.

Valident secure vForms will display a closed padlock icon and the https transfer protocol will appear in the browser address bar at the beginning of the URL . Whilst we will use encryption technology to protect sensitive personal information online, we also do everything in our power to protect user information offline. Only employees who need the information to perform a specific job (for example, our billing clerk or member of our Assistance Team) will have access and our employees must use passwords to access information. They must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy policies. Our employees are notified regularly and/ or reminded about the importance we place on privacy, and what they can do to ensure our customer information is protected. All Valident employees are subject to signed Confidentiality Agreements.

Your data will remain on our servers for up to 28 days and on our backup servers for a further 28 days. The practice you are referring to will have their own Privacy Policies with regards to how they store the data, and you can find this on their main practice website.

If you have any questions about the security at our websites, you can send an email to info@valident.co.uk.

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